Digital transformation in small water utilities is becoming a reality—and this is best demonstrated by the complete series of IGWP and WES webinars that has just concluded. During the several-month series, entitled “Technical Aspects of Managing a Small Water and Sewage Enterprise”, participants covered the basics of business planning, through selecting and reading water meters, to advanced GIS tools, network modeling, and practical leak detection methods. Each module explored a different area, but all shared one common theme: even the smallest water utilities can operate in a modern, efficient, and data-driven manner.
The six sessions delivered a solid dose of practical knowledge, and thanks to the experts’ commitment and the active participation of participants, we demonstrated that substantive training can be both accessible, inspiring, and truly useful in everyday work.
Although the series has concluded, its results are only just beginning. Participants took away specific tools, ready-to-implement procedures, and a new perspective on infrastructure management. One thing is certain: the small water utilities industry is ready for change—and we were proud to help take this step forward.
The series “Technical Aspects of Managing a Small Water and Sewage Enterprise” in Numbers
6 thematic blocks, 5 of which were led by WES experts:
- Plan to improve the operation of a small water and sewage company – Piotr Tuz (WES)
- Water meter selection – Piotr Cichoń (Krakow Waterworks)
- Measurement data collection – Piotr Tuz, Tomasz Kasjański, Marcin Szczurowicz (WES)
- GIS – Łukasz Wysocki, Artur Zajkowski (WES)
- Network model – Łukasz Wysocki (WES)
- Leak detection, summary, and action plan – Piotr Tuz (WES)
105 registrations for all modules in total
including approximately 60 unique entities
including:
- rural and urban-rural municipalities
- small and medium-sized waterworks
- large municipal companies
- technology companies serving the water and sewage industry.
This included:
- CEOs, directors, and management boards who set the direction of company development,
- technical and operational managers responsible for the security and continuity of water supply,
- water and sewage, GIS, and IT specialists who work with data and infrastructure on a daily basis.
9 entities participated in multiple modules, treating the series as a comprehensive development program rather than a single training session.
2 most diligent participants attended all modules conducted by WES 🙂
The series was organized by the “Polish Waterworks” Chamber of Commerce.
special thanks to
Ms. Iwona Włodarek, Chief Conference and Training Specialist at IGWP – for the invitation to collaborate, her openness to our ideas, and the tremendous organizational work that often remains in the background, without which this series simply couldn’t take place.
To all Participants – for more than just attendance. For the courage to speak directly about real problems, for questions that went beyond the program, and for your consistency in building competencies in subsequent modules. Thanks to you, the training sessions became a place for true exchange of experiences.
To our Speakers – for being able to translate even complex issues into the everyday language of small waterworks – without excessive theory, but with examples that can be implemented the next day. For their willingness to share their own experiences – even the more difficult ones – which often proved more valuable to the participants than textbook definitions.






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